“What can I say about Pat and her crew?! My family is eternally grateful for finding her and enlisting her services. After our father’s passing, we found ourselves with a house full of beautiful, like new, furnishings and decor that broke our hearts to part with. Losing a loved one is a tragic and devastating experience on its own. Sorting through and letting go of personal items, even the non-sentimental ones, only adds to the sadness. Pat was referred to me indirectly in our desperate search to figure out what to do with everything. After placing basically a “cold call” to her, Pat educated me on her professional background, extensive knowledge, how her business and the process would work, and, most importantly, made me feel comfortable with her as a person. Upon meeting at my father’s empty home, Pat and I made an instant connection. She is beyond professional and KNOWS what she’s doing. My sisters and I felt fully confident placing our situation in her hands.
“I was recommended to Beacon Hill Estate Sales by my realtor daughter who had only heard of positive commentary through others. We spoke on the phone with Pat and already felt that I was going to make the right decision to have Beacon Hill Estate Sales handle our large home. Pat listened to my concerns and understood what my husband and I were feeling as we expressed our doubts and emotions. She showed us empathy and guided us through the entire process. We found her to be very knowledgeable and well prepared for the task, which lasted two weekends. Pat is warm, upbeat and a positive person. She did her research well and executed what appeared to me, a monumental task. She did it an organized and orderly manner. Her team, at the end of this experience, truly felt like old friends. They could not have been nicer, more helpful and trustworthy.
It is no wonder to me that Beacon Hill is successful. Pat and her team has built a reputation that encompasses trust, knowledge, efficiency and integrity.
Thank you, Pat, for your professionalism, competence and the warm moments shared during this important time.”
“Pat Augenstein and her crew exceeded my expectations at every turn. Her advice was invaluable, always advocating for our best interest. Pat’s promotion was spot-on accurate: she generated so much energy that there was a line of customers waiting for hours before the sale began. Her experienced staff works tirelessly to ensure the most effective sale. From our initial meeting, to set up, to sale day, Pat was a consummate professional that we have recommended and will continue to recommend.”